Terms & Conditions

Welcome to Bright Escape Beauty! By accessing our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully, as they govern your use of our services and products.

1. General Information

- These Terms and Conditions outline the rules and regulations for your use of our website and services.

- By using our website, you accept these Terms in full. If you disagree with any part of these terms, you must not use our website.

2. Orders and Payment

- All orders placed through our website are subject to acceptance. We reserve the right to refuse or cancel any order for reasons including, but not limited to, product availability, errors in product descriptions, or pricing.

- Payment can be made via Cash on Delivery (COD). Please ensure that you have the exact amount available upon delivery to facilitate a smooth transaction.

3. Shipping and Delivery

- We proudly offer shipping throughout Lebanon.

- Orders are typically processed within 1-3 business days. Delivery times may vary based on your location and external factors, with standard delivery generally taking 3-5 business days.

- While we strive to meet delivery timeframes, we cannot guarantee specific delivery dates.

4. Returns and Refunds

- Your satisfaction is important to us. If you are not completely satisfied with your purchase, please contact our customer support within 7 days of receiving your order to initiate a return.

- To be eligible for a return, products must be unopened and in their original packaging. Certain items may be non-returnable due to hygiene reasons, such as opened skincare or makeup products.

- Refunds will be processed in accordance with our refund policy, and may take 5-10 business days..

5. Privacy Policy

- We are committed to protecting your privacy. Any personal information you provide will be handled in accordance with our Privacy Policy, which outlines how we collect, use, and protect your information.

6. Intellectual Property

- All content on our website, including text, images, logos, and graphics, is the property of Bright Escape Beauty or our content suppliers and is protected by copyright and intellectual property laws. Unauthorized use is prohibited.

7. Limitation of Liability

- Bright Escape Beauty shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products or services, even if we have been advised of the possibility of such damages.

8. Governing Law

- These Terms and Conditions shall be governed by and construed in accordance with the laws of Lebanon. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of Lebanon.

9. Modifications to Terms

- We reserve the right to amend these Terms and Conditions at any time. Changes will be posted on our website, and your continued use constitutes acceptance of the revised terms.

10. Contact Information

- For any inquiries or concerns regarding these Terms and Conditions, please contact us at +961 3 006025. We are here to assist you!

Thank you for choosing Bright Escape Beauty. We appreciate your trust in us and look forward to providing you with exceptional products and service!